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Appetite for distraction? A systematic literature review on customer smartphone distraction

Scroll, Stop, Shop: Decoding impulsive buying in social commerce

What drives higher active customer engagement in luxury brands’ social media? Measurement and contingencies

Challenges and Consumer Trust in Blockchain Wine Traceability

Customer engagement and sharing behaviors: Toward a contingent curvilinear perspective

Return on Investment of Complaint Management: A Review and Research Agenda

Social media discussion forums, home country and immigrant consumer acculturation: the case of Iranian immigrants in Australia

B2B marketing scholarship and the UN sustainable development goals (SDGs): A systematic literature review

eHealth Services and SDG3: Increasing the Capacity of Care

Measuring Tourist Festival Experience: Development and Validation of the PHF-TX Model

Metacognitive processing in Augmented Reality - Enabled retail environments: the path to customer empowerment

Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact

SafeCX: a framework for safe customer experience in omnichannel retailing

Advancing food well-being in poverty through intersectionality

Engaging Gen Y customers in online brand communities: a cross-national assessment

Measuring Effective Complaint Handling by Government

Setting the future of digital and social media marketing research: perspectives and research propositions

Theories Informing eHealth Implementation: Systematic Review and Typology Classification

Clustering consumers and cluster-specific behavioural models

Customer engagement with brands in social media platforms Configurations, equifinality and sharing

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